Helvethic Multi Family Office FZCO appreciates your visit to this web site (“Helvethic Website”) and your interest in our services and products. Your privacy is important to us and we want you to feel comfortable visiting our site. We take care to protect your personal data collected, processed, and used during visits to the Helvethic Website.

By accessing the Helvethic Website, you accept this Privacy Policy (“Policy”).
If you do not agree to this Policy, do not proceed to further web pages of the Helvethic Website.

This Policy may be updated from time to time. We therefore ask you to consult it on a regular basis. The last line of this Policy below indicates when the Policy was last updated.
This Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with Helvethic Website.

What are the purpose and the scope of this Policy?

Helvethic, its subsidiaries and branches (“Helvethic” or “we”) are committed to safeguarding the personal information that we collect from individuals who use the Helvethic Website. Accordingly, Helvethic has developed this Policy to describe how and what type of data will be collected from users of the Helvethic Website and the purposes for which Helvethic may collect, share or disclose the data. Helvethic also outlines reasonable precautions which are taken to keep your data secure.

This Policy applies to any information obtained by Helvethic through your use of the Helvethic Website. It is not applicable to any Internet websites controlled by third parties not affiliated with Helvethic that the Helvethic Website may link to (“Third Party Sites”). Please review the privacy policies of Third-Party Sites as Helvethic is not responsible for and has no influence on the content or the privacy practices of Third-Party Sites.

The terms of this Policy are subject to any additional terms of disclaimers or other contractual terms you have entered into with Helvethic such as client privacy statements or notices, and any applicable mandatory laws and regulations.

What information do we collect from you and for what purpose?

When you visit the Helvethic Website, our web server automatically records details about your visit (for example, your IP address, the web site from which you visit us, the type of browser software used, the Helvethic Website pages that you actually visit including the date and the duration of your visit).

In addition, we collect personal data which you provide through the Helvethic Website, for example when you enter personal details (e.g. name and e-mail address) on a registration page.

Helvethic will use your personal data:

• for the purposes of technical administration of the Helvethic Website,
• for customer and user administration, and
• for such purposes as otherwise specified.

Helvethic respects applicable laws and regulations in its use of personal data.

How do we collect and store information from you?

Helvethic uses tracking technology such as cookies or tags to gather information as outlined above (see: “What information do we collect from you and for what purpose?”) to understand how visitors use the Helvethic Website.

Tracking technology helps us manage and improve the usability of the Helvethic Website, for example by detecting whether there has been any contact between your computer and us in the past and to identify the most popular sections of the Helvethic Website.

In many cases you can also control tracking technologies using your browser. Please ensure that your browser setting reflects whether you wish to be warned about and/or accept tracking technologies (such as cookies) where possible. The specific capabilities of your browser and instructions on how to use them can usually be found in the manual or help file of your browser.

Refusing, disabling or deactivating of tracking technologies may result in a reduced availability of the services provided by the Helvethic Website or parts of the Helvethic Website may no longer function correctly.

To whom do we disclose your information collected from the Helvethic Website?

Helvethic may disclose your information to its affiliates and its and their agents and third-party providers inside or outside your country of residence to perform services for Helvethic and for the purposes stated above. Our affiliates, agents and third-party providers who have access to personal data obtained through the Helvethic Website are obliged to respect privacy.

When transferring personal data internationally we make sure that we comply with applicable laws and regulations, for example, by entering into agreements which will ensure that the recipients of your information maintain an adequate level of data protection.

We may also disclose your information to governmental agencies or entities, regulatory authorities, or other persons in line with any applicable law, regulations, court order or official request, or under any and for the purposes of any guidelines issued by regulatory or other authorities, or similar processes as either required or permitted by applicable law.

What security measures have we implemented to protect your information collected through the Helvethic Website?

Helvethic has implemented reasonable technical and organisational security measures to protect your personal data collected by Helvethic via the Helvethic Website against unauthorized access, misuse, loss or destruction.

How do we treat electronic messages sent to and from Helvethic?

All electronic messages sent to and from Helvethic are automatically retained in a distinct journaling system which preserves the evidential weight of the e-mails. They are protected by reasonable technical and organisational measures and may only be accessed in justified cases in line with applicable laws and regulations (e.g. court order, suspicion of criminal conduct, violation of regulatory obligations, material breach of employment contract) to specific persons in defined functions (e.g. Legal, Compliance, Risk). Every step of the process, as well as the search criteria used, are logged in an audit trail. All emails are disposed of after the applicable retention period has expired.

What should you consider when sending data over the Internet?

The Internet is generally not regarded as a secure environment, and information sent via the Internet (such as to or from the Helvethic Website or via electronic message) may be accessed by unauthorized third parties, potentially leading to disclosures, changes in content or technical failures. Even if both sender and receiver are located in the same country, information sent via the Internet may be transmitted across international borders and be forwarded to a country with a lower data protection level than exists in your country of residence.

Please note that we accept no responsibility or liability for the security of your information whilst in transit over the Internet to Helvethic. In order to protect your privacy we would like to remind you that you may choose another means of communication with Helvethic, where you deem it appropriate.

How do we deal with information from individuals under the age of 18?

The Helvethic Website does not seek to collect personal data from individuals under the age of 18. Individuals under the age of 18 should receive permission from their parent or legal guardian before providing any personal data to Helvethic on the Helvethic Website.

How can you access or review your personal data?

You may, where permitted by applicable law or regulation:

• check whether we hold your personal data,
• ask us to provide you with a copy of your personal data, or
• require us to correct any of your personal data that is inaccurate.

Should you have a request regarding the processing of your personal data please send a letter to the following address:

Helvethic Multi Family Office FZCO
Office 2407, Regal Tower
Business Bay, Dubai
P.O. Box 75598
United Arab Emirates

lifestyle@helvethic.capital

For the purpose of General Data Protection Regulation (GDPR), the data controller of your personal data disclosed via the helvethic.capital website for marketing and informational purposes is considered Helvethic Multi Family Office FZCO (Helvethic).
Helvethic does neither require nor solicit, and you should not disclose to Helvethic any sensitive personal data (e.g., political opinions, criminal background, ethnic origin or information related to racial, religion or other beliefs, social security numbers, biometrics, health or genetic characteristics, or trade union membership) via our website.

We commit that we will process and maintain your personal data according to applicable privacy laws and data protection. In order to be able to provide you with access to the information you request on our website, we need certain personal data from your side. If you have requested information from this website, you will have been asked to give us your consent for providing us with your data for such purposes by checking a tick box. This consent, according to the applicable law, allow us to process your data. You maintain the right, at any time, to withdraw such consent by sending an email to lifestyle@helvethic.capital . In case, you do not align with this policy, regarding the use of your personal data, please do not give them to us via this website. Your data, may be stored at, transferred to and processed by us, our affiliates or other third parties outside the residence country, where applicable privacy laws and data protection laws may not offer the same level of protection. By providing your personal data and confirming your consent via our website, you agree to this storing, transfer or processing. We commit that we will take all then necessary steps to make sure that your data is treated with the utmost security and in accordance with this policy. We ensure you that we will retain your personal data only for marketing purposes and only for that period of time we retain your consent, unless we are permitted by law to retain them for a longer period (e.g for regulatory purposes).  In accordance with the GDPR, we will request, on an annual rolling period, your consent to retain your data.

Withdrawal

You may contact us anytime to withdraw your data from:

• the transfer of your personal data outside the EU and EEA
• any potential process of your personal data that we might perform
• our direct marketing communications
• our collection of sensitive personal data

Your rights

You may contact us directly at lifestyle@helvethic.capital to inform you on the data we hold about you. You can also contact us at lifestyle@helvethic.capital to update your personal data. In some cases, such as when your data is no longer relevant or correct, you can send us a request to erase them.

You have the right under GDPR to request your data be erased. Additionally, Helvethic ensures you that your data will not be moved to another third party and that Helvethic does not provide direct services that require the personal data you disclose via this website.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, cooperating with our business partners, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

We do not include or offer third party products or services on our website.

How does our site handle do not track signals?

We honour do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioural tracking?

It’s also important to note that we do not allow third party behavioural tracking.

What responsive action will we take, should a data breach occur?

We will notify the users via email: Within 1 business day We will notify the users via in site notification: Within 1 business day We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

Why do we collect your email address?

We collect your email address to respond to your inquiries.

Helvethic commits to the following while communicating with you:

• To not use false, or misleading subjects or email addresses
• To identify advertisement messages as such
• To include the physical address of our business
• To honour opt-out/unsubscribe requests quickly
• To allow users to unsubscribe by using the link at the bottom of each email

Last update in June 2022